A circular interview style can help the client a conscious point of view from outside”to occupy and to gain more knowledge about the scope of the change. A typical circular question here would be: suppose you were another person (B) in their field of work (as A person) and look (so A person) and the other change involved in bird’s eye view, in. How would you rate the communication of characters? What would you recommend? “By using the inner team” (according to Schulz von Thun) can be identified the various positive and negative voices in the inner workings of the client and each expressed them. The coach takes on the many inner voices with the client. In the second step the client acts, gently guided by the coach in a role-playing game as one of the named voices in the person and This reflected a Metaposition out then. This role-playing allows the client usually very well, to perceive the differences of own motives to change in themselves and to bring about a balance between these. In advance of these exercises, it makes sense to perform together a stake holder analysis, to the persons involved in the change and capture groups.
Second phase: acceptance is cleared the initial shock among the users, are often awakened in them feelings of resignation and first acceptance of the need for the change. Competent coaches respond with a balanced stock of the situation and control the emotional involvement of the users in a constructive way. It applies particularly to highlight the strengths of the clients and appreciate the existing positive aspects. This recognition can use an appreciative survey “(appreciative inquiry) constructively used. This exercise traverse four stages (in brackets the respective issue): discover and understanding (what works currently well, what we want to preserve?), dream of future (as would see it out, when the change in ideal?), figures (if you look on the change retroactively, what is happening and designed?), realise (what can we now do, to make the change possible?) With the wheel of life “(after L.